Just installed a new motherboard and processor. I ran run 8 on the D drive, Nothing has changed on that drive. When I log into Run8 and go to the license page I have the red dot. There is no transaction id or user ID displayed. Unfortunately I can't find my receipt. What can I do to get my transaction id so I can get the green dot again.
Thanks,
J Miller
License Issue
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David
- Highball Staff
- Posts: 167
- Joined: Sat Sep 05, 2015 4:53 am
- Location: Bay Area, California
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Re: License Issue
Send an email to run8 studios and explain the situation. hiball@run8studios.com
David
Highball Run8 Staff Member
Instrument Rated Commercial Pilot
Train Enthusiast
Computer Specs:
Intel Core i7 9700K Coffee Lake 3.6 Ghz| Nvidia GeForce GTX 2080 8GB GDDR6 | 16GB RAM | Windows 10 64 Bit
Highball Run8 Staff Member
Instrument Rated Commercial Pilot
Train Enthusiast
Computer Specs:
Intel Core i7 9700K Coffee Lake 3.6 Ghz| Nvidia GeForce GTX 2080 8GB GDDR6 | 16GB RAM | Windows 10 64 Bit
Re: License Issue
Did you come right with this?