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License Issue

Posted: Thu Nov 26, 2020 12:20 am
by J Miller
Just installed a new motherboard and processor. I ran run 8 on the D drive, Nothing has changed on that drive. When I log into Run8 and go to the license page I have the red dot. There is no transaction id or user ID displayed. Unfortunately I can't find my receipt. What can I do to get my transaction id so I can get the green dot again.

Thanks,
J Miller

Re: License Issue

Posted: Sat Nov 28, 2020 12:20 am
by David
Send an email to run8 studios and explain the situation. hiball@run8studios.com

Re: License Issue

Posted: Fri Jan 08, 2021 1:30 pm
by Kevin WS
Did you come right with this?